Having issues while upserting a vector to an Index

Support
1

I am getting the following error message while trying to upsert vectors to an index. Is it my code issue or PineCone is down?

MaxRetryError: HTTPSConnectionPool(host=‘barbrius-8d359a4.svc.us-west1-gcp-free.pinecone.io’, port=443): Max retries exceeded with url: /vectors/upsert (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol (_ssl.c:2423)’)))

1 Like
2

This is likely an SSL error.

pip install ndg-httpsclient
pip install pyopenssl
pip install pyasn1

Good luck.

3

I have the same issue and installing those libs didnt fix it. Help, please.

4

I also have the same issue while working on google colab.

MaxRetryError: HTTPSConnectionPool(host=‘semantic-d041cc7.svc.us-west4-gcp-free.pinecone.io’, port=443): Max retries exceeded with url: /vectors/upsert (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol (_ssl.c:2426)’)))

I’m having trouble inserting. (Upsert).

Installed these 3 packages as well but still not working getting same error.

!pip install ndg-httpsclient
!pip install pyopenssl
!pip install pyasn1

5

This actually stopped working for me. I get the impression it is on PineCone’s side.

Maybe they just don’t fully support free customers.

6

Perhaps you are reaching the maximum number of vectors you can upsert in a batch. I had a similar issue, reduced the number of vectors to upsert on the batch and it worked.