Having issues while upserting a vector to an Index

[rmaniyembath]

I am getting the following error message while trying to upsert vectors to an index. Is it my code issue or PineCone is down?

MaxRetryError: HTTPSConnectionPool(host=‘barbrius-8d359a4.svc.us-west1-gcp-free.pinecone.io’, port=443): Max retries exceeded with url: /vectors/upsert (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol (_ssl.c:2423)’)))

[moeadham]

This is likely an SSL error.

pip install ndg-httpsclient
pip install pyopenssl
pip install pyasn1

Good luck.

[estupido]

I have the same issue and installing those libs didnt fix it. Help, please.

[asis4911]

I also have the same issue while working on google colab.

MaxRetryError: HTTPSConnectionPool(host=‘semantic-d041cc7.svc.us-west4-gcp-free.pinecone.io’, port=443): Max retries exceeded with url: /vectors/upsert (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol (_ssl.c:2426)’)))

I’m having trouble inserting. (Upsert).

Installed these 3 packages as well but still not working getting same error.

!pip install ndg-httpsclient
!pip install pyopenssl
!pip install pyasn1

[moeadham]

This actually stopped working for me. I get the impression it is on PineCone’s side.

Maybe they just don’t fully support free customers.

[edugonzaloalmorox]

Perhaps you are reaching the maximum number of vectors you can upsert in a batch. I had a similar issue, reduced the number of vectors to upsert on the batch and it worked.

[siddhantkumar.xyz]

I continue to face the same error even with less number of vectors in the batch

[Veronica_Pinecone]

Hi @siddhantkumar.xyz, the error Max retries exceeded with url: /vectors/upsert (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol))) is likely due to malformed vectors in the upsert (see support article). Regarding specific fixes for the malformed vectors, here’s a post from another community user with a solution:

I get a Max retries exceeded with url: (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:2427)'))) when trying to inject data in pinecone DB

I found the source of the issue and resolved it. The following code line was the source of the error: index_name = "llamaindex-documentation-helper" The name of the index did not perfectly match the name of the index on my Picone account… Typos are monsters. My code lines below provide a way to check if the index name exists and wipes/resets the Pinecone database index_name = "llamaindex-oc-helper" # Checks if the picone DB exists if index_name not in pinecone.list_indexes(): print("\n…