SSL error while upserting

MaxRetryError: HTTPSConnectionPool(host=‘’, port=443): Max retries exceeded with url: /vectors/upsert (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol (_ssl.c:2396)’)))

This eroor is coming while upserting

I’m also running into this issue, but only when setting the project_name attribute. Have you found any solution yet?

@diogo when you set the project_name be sure you’re using the seven character, alphanumeric project ID and not the human-readable project name.

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i have faced the same problem since 2023.07.21
we are a starter free version
do anything changed?