We expect the search applications we interact with to provide us with relevant information and answer the questions we have. We expect this process to be fast, easy, and accurate. In fact, 71% of consumers expect personalized results, and 76% get frustrated when they don’t find it.
When searching with a keyword-based solution, applications will look for exact word or string matches. If your users aren’t sure what exactly to search for, searching by keywords won’t always get them the right answer. It can also be time-consuming for them to find the information they need, especially when there’s a large amount of unstructured data to search through. As a result, they won’t find the answers they’re looking for or they’ll get incomplete answers.
This is a companion discussion topic for the original entry at https://www.pinecone.io/learn/search-with-pinecone/