Receiving 403 for all requests to Pinecone (HTTP header error - 'server':'envoy')

Support
1

Hi team,

I’m on the free starter plan and have been playing around with the Python pinecone-client for the past few hours, however just recently I’ve begun receiving the following error for all requests:

ForbiddenException: (403)
Reason: Forbidden
HTTP response headers: HTTPHeaderDict({'content-length': '0', 'date': 'Sat, 22 Apr 2023 10:16:16 GMT', 'server': 'envoy'})

Even when working through the quickstart guide and performing

# Upsert sample data (5 8-dimensional vectors)
index.upsert([
    ("A", [0.1, 0.1, 0.1, 0.1, 0.1, 0.1, 0.1, 0.1]),
    ("B", [0.2, 0.2, 0.2, 0.2, 0.2, 0.2, 0.2, 0.2]),
    ("C", [0.3, 0.3, 0.3, 0.3, 0.3, 0.3, 0.3, 0.3]),
    ("D", [0.4, 0.4, 0.4, 0.4, 0.4, 0.4, 0.4, 0.4]),
    ("E", [0.5, 0.5, 0.5, 0.5, 0.5, 0.5, 0.5, 0.5])
])

I tried creating a recycling the API key that originally worked however the error I get now is:

UnauthorizedException: (401)
Reason: Unauthorized
HTTP response headers: HTTPHeaderDict({'www-authenticate': 'API key is missing or invalid for the environment "asia-northeast1-gcp". Check that the correct environment is specified.', 'content-length': '121', 'date': 'Sat, 22 Apr 2023 10:22:46 GMT', 'server': 'envoy'})
HTTP response body: API key is missing or invalid for the environment "asia-northeast1-gcp". Check that the correct environment is specified.

Have I potentially hit some sort of limit? Otherwise any other thoughts?

Thanks team!

2

I am getting the exact same issue

3

Any word on this? would appreciate any help

4

I’ve got the same. Waiting for help as well.

5

so I removed the default key , and and created a new one- now I am getting 401 Unauthorized error saying - API key is missing or invalid. I only have 1 project and 1 API key

1 Like
7

Yeah I’m getting a 401 for all new keys now … even when just trying to pinecone.list_indexes()

UnauthorizedException: (401)
Reason: Unauthorized
HTTP response headers: HTTPHeaderDict({'www-authenticate': 'API key is missing or invalid for the environment "asia-northeast1-gcp". Check that the correct environment is specified.', 'content-length': '121', 'date': 'Sun, 23 Apr 2023 00:05:42 GMT', 'server': 'envoy'})
HTTP response body: API key is missing or invalid for the environment "asia-northeast1-gcp". Check that the correct environment is specified.
8

same here - cannot proceed with any POC due to this

9

same even the guide cant run

10

Hi all,

We’re investigating an issue with API keys in the asia-northeast1-gcp region. Please subscribe to updates on our status page to keep abreast of the issue.