Possible causes for code Index access issues while the UI works

Hi Pinecone Support Team,

I’m trying to access my Pinecone Index using Python, but it’s taking a long time and returning 404 or 405 errors. However, the UI works fine. I checked my other indexes, and they are also working fine. Could you please point out a few possible causes for this? I’m trying to debug but out of ideas.

Thank you so much!!!

I’m using pinecone-client-3.1.0



Hi @Max123,

Thank you for your question!

It’s very difficult to determine what might be going wrong without seeing your relevant code and only the errors and stack traces, but the error messages you shared suggest that something is causing your code to contact the Pinecone API using the wrong HTTP methods.

Could you please share all of your relevant code, being very careful not to share any secrets such as your Pinecone API key, including where you make your requests to your Pinecone index / call the Pinecone SDK methods?

Best,
Zack