Possible bug in user role management

I suspect that there’s a problem with user role management. I invited my colleague, assigning them the Owner role but they are unable to enter billing information, saying that they only have the User role. I have tried switching the role to User then back to Owner to try to make it ‘stick’. This didn’t work. To me it still appears that they’re Owner, but not to them.

This morning for a short time I noticed that everyone apart from me was showing up with the User role, so I tried assigning the Owner role again. That appeared to work from my end, but my colleague has not yet tried. (By the way, at this point I also spotted that there was a Billing Owner role, or something like that). I suspected that you had fixed a bug so I was feeling optimistic.

And now, we’re back to all users showing up as Owner and the ‘Billing Owner’ role seems to have disappeared. It feels like this UI is buggy. Are you guys working on it?

Hello @neil.mcmillan

You’re on the project member page, not the organisation member page.

The link above should bring you to the correct page, and you can check what organisation role your colleague has.

The two pages are very similar we are looking to make change to make it clearer.

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Thanks. That was it. Yeah, making those pages more distinct would really help.