OpenAI Document not working

I’m following the OpenAI document, and running into a problem with the embedding section.

Max retries exceeded with url: /vectors/upsert

Seems like a common problem, it looks like an SSL issue (so maybe has to do with the python SSL stuff).

The upsert is failing because of a malformed request, apparently, but I am copying and pasting it directly from the documentation.

Kirsten