Max retries exceeded with url: /vectors/upsert

Why do we get this error?
Max retries exceeded with url: /vectors/upsert (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol (_ssl.c:2396)’)))

Hi @calin. This error commonly occurs when the upsert request is malformed. The EOF is the clue here.

Please refer to our documentation and look for data-type issues, or json issues in your code.

Thank you so much for your quick answer!

@Cory_Pinecone Is there a defined approach to solve this issue. I keep getting the EOF Max Retry error when trying to upload vectors in batch of 100 of 384 dimension to the free tier of Pinecone. Can you please share how you are attempting to perform your upserts?

@zeke_pinecone Thanks for the follow-up. I was able to upsert the vectors successfully to the PineconeDB. The reason it was failing initially was due to the missing “id” field in each record.

Great! Glad to hear you were able to sort this out.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.