I am not able connect the pinecone database in the Node.Js

Support
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1

Hey guys, I am using node.js for accessing the pinecone database but I am getting this error suddenly. Can anyone tell me reason and solution of this problem?

Here is the code:

const { Pinecone } = require('@pinecone-database/pinecone');

const pinecone = new Pinecone({
  apiKey: 'MY_API_KEY',
  // environment: 'us-east-1',
  // projectId: '5j25ef7',
});
2

@ankurchaurasia002 would you please share the full stacktrace of the error? That will very much help with debugging what’s happening.

3

I am getting this error while upsert the data.

Error: Request failed to reach Pinecone. This can occur for reasons such as incorrect configuration (environment, project id, index name), network problems that prevent the request from being completed, or a Pinecone API outage. Check your client configuration, check your network connection, and visit https://status.pinecone.io/ to see whether any outages are ongoing.
4

Just double checking, is that the entirety of the error message? There’s nothing show which line it happened on?

And is this happening constantly? If so, could you open a ticket at support.pinecone.io and let us know which index and project you’re working with?