The issue is persistent during metadata filtering, and direct query search is also spotty and not working continuously. I have tried it directly on the console as well and am facing the same issue.
pinecone.core.client.exceptions.ServiceException: (504)
Reason: Gateway Time-out
HTTP response headers: HTTPHeaderDict({‘Server’: ‘awselb/2.0’, ‘Date’: ‘Wed, 17 Jul 2024 13:58:09 GMT’, ‘Content-Type’: ‘text/html’, ‘Content-Length’: ‘132’, ‘Connection’: ‘keep-alive’})
HTTP response body:
Hello @msr, welcome to the community.
Can you please share the URL of the index you’re seeing this with.
https://asc-ticker-embeddings-09dd60c.svc.apw5-4e34-81fa.pinecone.io
Thank you for the quick response and looking into it.
Thank you for sharing the details we are investigating this further.
Hello, @msr; we have identified the issue and rolled out a fix.
From our internal monitoring, things are looking a lot better.
Thank you for rasing this. Please let us know if you’re still seeing issues.
@patrick1 This is happening again. Please look into it.
Hello @msr Sorry you’re having issues again.
There was an issue earlier that caused an increase in latency and errors.
It has been resolved, but please let me know if you’re still having issues.
Hi
We are using pinecone in our application and sometimes we are getting a lot of failure with this error
(504) Reason: Gateway Timeout HTTP response headers: HTTPHeaderDict({‘content-type’: ‘text/plain’, ‘content-length’: ‘24’, ‘date’: ‘Thu, 09 Jan 2025 20:40:51 GMT’, ‘server’: ‘envoy’, ‘connection’: ‘close’}) HTTP response body: upstream request timeout
How can we solve this please?