Error updating Pinecone: (401) - 'www-authenticate': 'Malformed domain' after migration

Support
1

Hi,

I’ve migrated from gcp-starter to aws serverless.
and after the migration i can no longer connect to my index.
In my account page the database keeps loading forever, and i can’t do any commands from the python module as i keep getting the following error :

Error updating Pinecone: (401)
Reason: Unauthorized
HTTP response headers: HTTPHeaderDict({'Date': 'Tue, 21 May 2024 17:17:20 GMT', 'Content-Type': 'text/plain', 'Content-Length': '12', 'Connection': 'keep-alive', 'x-pinecone-auth-rejected-reason': 'Malformed domain', 'www-authenticate': 'Malformed domain', 'server': 'envoy'})
HTTP response body: Unauthorized
2

Hello @fazetamir,

Can you please open a support case for this issue and we can look into what’s going on with the index.

Thanks,
Pinecone

3

Hi @patrick1
Thanks I will.