500 error on describe_index_stats() call

Support
1

calling index.describe_index_stats()

results in:

pinecone.core.client.exceptions.ServiceException: (500) Reason: Internal Server Error

2

I got this too. Seems to be on pinecone side. It worked again after a little while.

3

Hi folks, we experienced an incident on Monday that impacted serverless indexes in the AWS us-west-2 region. The details are available on our status page.

Were your impacted indexes in this region? Are you still experiencing any unexpected behavior?