# \#error-504
**URL:** https://community.pinecone.io/tag/error-504/57.md
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## [Failed to update metadata in Pinecone (504)](https://community.pinecone.io/t/failed-to-update-metadata-in-pinecone-504/8108)
**Author:** [@josh](https://community.pinecone.io/u/josh)\
**Replies:** 5\
**Last updated:** [June 30, 2025, 10:35am UTC](https://community.pinecone.io/t/failed-to-update-metadata-in-pinecone-504/8108 "2025-06-30T10:35:07Z")
Hi. Every once in a while we receive a 504 Error from Pinecone on the index host. Here is the error: Failed to update metadata in Pinecone: (504) Reason: Gateway Time-out HTTP response headers: HTTPHeaderDict({‘Serve…
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## [I am facing a 504 Gateway Time-out (pinecone.core.client.exceptions.ServiceException: (504)) issue on my serverless index](https://community.pinecone.io/t/i-am-facing-a-504-gateway-time-out-pinecone-core-client-exceptions-serviceexception-504-issue-on-my-serverless-index/6162)
**Author:** [@msr](https://community.pinecone.io/u/msr)\
**Replies:** 7\
**Last updated:** [January 13, 2025, 7:45pm UTC](https://community.pinecone.io/t/i-am-facing-a-504-gateway-time-out-pinecone-core-client-exceptions-serviceexception-504-issue-on-my-serverless-index/6162 "2025-01-13T19:45:43Z")
The issue is persistent during metadata filtering, and direct query search is also spotty and not working continuously. I have tried it directly on the console as well and am facing the same issue. pinecone.core.client.…
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## [Intermittent Unexpected end of JSON input error](https://community.pinecone.io/t/intermittent-unexpected-end-of-json-input-error/5321)
**Author:** [@waelsahhar](https://community.pinecone.io/u/waelsahhar)\
**Replies:** 2\
**Last updated:** [August 14, 2024, 7:01am UTC](https://community.pinecone.io/t/intermittent-unexpected-end-of-json-input-error/5321 "2024-08-14T07:01:48Z")
When using the node library, I get this error periodically (usually shortly after the server restarts) when trying to query a namespaced index using await index.namespace(pineconeNameSpace).query({ t…
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## [Multiple issues connecting to Pinecone today](https://community.pinecone.io/t/multiple-issues-connecting-to-pinecone-today/6172)
**Author:** [@jeff.hunt](https://community.pinecone.io/u/jeff.hunt)\
**Replies:** 3\
**Last updated:** [July 18, 2024, 3:42pm UTC](https://community.pinecone.io/t/multiple-issues-connecting-to-pinecone-today/6172 "2024-07-18T15:42:12Z")
@patrick1 I see others having this issue recently (and today). “code”:13,“message”:"We were unable to process your request. If the problem persists, please contact us at https://support.pinecone.io 504 Gateway Time-out …
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## [ServiceException: (504)](https://community.pinecone.io/t/serviceexception-504/2160)
**Author:** [@ashutosh](https://community.pinecone.io/u/ashutosh)\
**Replies:** 8\
**Last updated:** [March 21, 2024, 8:06pm UTC](https://community.pinecone.io/t/serviceexception-504/2160 "2024-03-21T20:06:27Z")
Hi, When trying to update embeddings from haystack, I am getting the following error Reason: Gateway Timeout HTTP response headers: HTTPHeaderDict({'content-type': 'text/plain', 'content-length': '24', 'date': 'Wed, 0…
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## [Who else is facing 504 gateway timeouts? \[URGENT\]](https://community.pinecone.io/t/who-else-is-facing-504-gateway-timeouts-urgent/4064)
**Author:** [@narasimham](https://community.pinecone.io/u/narasimham)\
**Replies:** 4\
**Last updated:** [January 11, 2024, 8:28pm UTC](https://community.pinecone.io/t/who-else-is-facing-504-gateway-timeouts-urgent/4064 "2024-01-11T20:28:13Z")
I’ve been facing this since yesterday. I just can’t query my index anymore. My index has ~8000 vectors in it. It never responds. And my production service is completely down. This is crazy tbh. I’m a paying customer too…