# Unable to connect pinecone account to AWS billing account **URL:** \ **Category:** Support\ **Tags:** serverless\ **Created:** [September 25, 2024, 1:41pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667 "2024-09-25T13:41:17Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jackurbs](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/jackurbs/32/3150_2.png) [@jackurbs](https://community.pinecone.io/u/jackurbs)\ **Post date:** [September 25, 2024, 1:41pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667/1 "2024-09-25T13:41:17Z")
When following [the instructions to link the account](https://docs.pinecone.io/guides/organizations/manage-billing/setting-up-billing-through-aws-marketplace), I end up seeing: Marketplace Setup Error Invalid fields: Required Continue to Console There’s no additional help, and the chatbot provided no useful information. Is there anything that I can do to fix this? ---
**Author:** ![zeke](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/zeke/32/4257_2.png) [@zeke](https://community.pinecone.io/u/zeke)\ **Post date:** [September 25, 2024, 2:23pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667/2 "2024-09-25T14:23:49Z")
Hi @jackurbs, please share a screenshot or screen recording showing where you encountered this error message. ---
**Author:** ![jackurbs](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/jackurbs/32/3150_2.png) [@jackurbs](https://community.pinecone.io/u/jackurbs)\ **Post date:** [September 25, 2024, 3:27pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667/3 "2024-09-25T15:27:27Z")
AWS Marketplace side: ![AWSMarketplace](https://us1.discourse-cdn.com/flex020/uploads/pinecone/original/2X/5/5932498e87acf72b65eebcce61a002961cfee18e.png) ---
**Author:** ![jackurbs](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/jackurbs/32/3150_2.png) [@jackurbs](https://community.pinecone.io/u/jackurbs)\ **Post date:** [September 25, 2024, 3:27pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667/4 "2024-09-25T15:27:58Z")
Pinecone side: ![ResultPineconePage](https://us1.discourse-cdn.com/flex020/uploads/pinecone/original/2X/6/66cbc9c93407ffee9a8c808c0c0c6fa1f7f7e93c.png) ---
**Author:** ![zeke](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/zeke/32/4257_2.png) [@zeke](https://community.pinecone.io/u/zeke)\ **Post date:** [September 25, 2024, 4:10pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667/5 "2024-09-25T16:10:55Z")
Thanks, @jackurbs. Are you trying to upgrade an existing organization through marketplace billing, or are you attempting to create a new organization? ---
**Author:** ![jackurbs](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/jackurbs/32/3150_2.png) [@jackurbs](https://community.pinecone.io/u/jackurbs)\ **Post date:** [September 25, 2024, 8:09pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667/6 "2024-09-25T20:09:20Z")
I’m trying to link billing that has been run through an AWS account up through now to a pinecone organization/account so that we can manage our account more directly. ---
**Author:** ![zeke](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/zeke/32/4257_2.png) [@zeke](https://community.pinecone.io/u/zeke)\ **Post date:** [October 9, 2024, 1:21pm UTC](https://community.pinecone.io/t/unable-to-connect-pinecone-account-to-aws-billing-account/6667/7 "2024-10-09T13:21:59Z")
@jackurbs I am sending you a private message so we can investigate this further with some of your account details.