# Multiple issues connecting to Pinecone today **URL:** \ **Category:** Support\ **Tags:** vector-database, serverless, error-504\ **Created:** [July 18, 2024, 2:02pm UTC](https://community.pinecone.io/t/multiple-issues-connecting-to-pinecone-today/6172 "2024-07-18T14:02:46Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![jeff.hunt](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/jeff.hunt/32/2935_2.png) [@jeff.hunt](https://community.pinecone.io/u/jeff.hunt)\ **Post date:** [July 18, 2024, 2:02pm UTC](https://community.pinecone.io/t/multiple-issues-connecting-to-pinecone-today/6172/1 "2024-07-18T14:02:46Z")
@patrick1 I see others having this issue recently (and today). “code”:13,“message”:"We were unable to process your request. If the problem persists, please contact us at [https://support.pinecone.io](https://support.pinecone.io) 504 Gateway Time-out URL: [https://webcrawlerprototype2-elug224.svc.apw5-4e34-81fa.pinecone.io](https://webcrawlerprototype2-elug224.svc.apw5-4e34-81fa.pinecone.io) ---
**Author:** ![tzahi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/tzahi/32/2936_2.png) [@tzahi](https://community.pinecone.io/u/tzahi)\ **Post date:** [July 18, 2024, 2:42pm UTC](https://community.pinecone.io/t/multiple-issues-connecting-to-pinecone-today/6172/2 "2024-07-18T14:42:04Z")
Happened to us as well during an important demo. Very frustrating ---
**Author:** ![patrick1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/patrick1/32/1863_2.png) [@patrick1](https://community.pinecone.io/u/patrick1)\ **Post date:** [July 18, 2024, 2:56pm UTC](https://community.pinecone.io/t/multiple-issues-connecting-to-pinecone-today/6172/3 "2024-07-18T14:56:43Z")
Hello @tzahi and @jeff.hunt, Thank you for taking the time to raise this problem. We understand your frustration, and I have shared this message internally. There was an [incident](https://status.pinecone.io/?utm_source=embed) that was resolved earlier. Please let me know if you’re still having problems. ---
**Author:** ![jeff.hunt](https://sea2.discourse-cdn.com/flex020/user_avatar/community.pinecone.io/jeff.hunt/32/2935_2.png) [@jeff.hunt](https://community.pinecone.io/u/jeff.hunt)\ **Post date:** [July 18, 2024, 3:42pm UTC](https://community.pinecone.io/t/multiple-issues-connecting-to-pinecone-today/6172/4 "2024-07-18T15:42:12Z")
It seems to have been resolved.