All vector operations throwing ServiceException (503)

Support
1

Hello, there! I am having an issue with vector operations on an index. The error I am receiving is:

ServiceException: (503)
Reason: Service Unavailable
HTTP response body: no healthy upstream

Example code that is throwing this error. The index exists and is shown as ‘ready’ in the pinecone web app.

import pinecone
pinecone.init(api_key="xxx", environment="us-west1-gcp")
index_list = pinecone.list_indexes()
index = pinecone.Index(index_list[0])
index.describe_index_stats()

Any ideas on what might cause this?

1 Like
2

Hi sflaviu,
It appears that a delete using metadata filter with a namespace that didn’t exist caused the issue. There is a fix coming however, engineering has patched your current index so it should be working now. Let us know if you have any other issues.
Thanks

1 Like
3

Index is working, thank you for your help!

4

I am having this same issue.

index.describe_index_stats()

throws the following error:

ServiceException: (503)
Reason: Service Unavailable
HTTP response headers: HTTPHeaderDict({‘content-type’: ‘text/plain’, ‘content-length’: ‘19’, ‘date’: ‘Mon, 17 Jul 2023 22:30:31 GMT’, ‘server’: ‘envoy’})
HTTP response body: no healthy upstream